Our team is highly specialised in completing the necessary documentation to facilitate your transfer from one provider to another.
We work with individual clients to support transfers from care providers and ensure that the process is always seamless and professional.
Switching your care provider can be the result of many considerations such as your current experience being generalised, not personalised or the level of care and compassion at your current provider not aligning with your needs. Independence Care believes that clients should be empowered to reflect on their current services and have the support they need to transfer their care should the require.
Independence Care have refined their care process within each key detail and step to ensure that each client is supported individually and comprehensively throughout their care journey. Typically care establishments have a duration of three weeks which variably reflect the process below.
Participating in Staff Selection – Joining the selection process for the new team.
Welcoming New Staff – Arranging meet and greet sessions with new team members.
Assisting Staff Transition – Providing registration packs to the retained staff to facilitate a smooth transition.
Collaborating with Allied Health Team – Working with the current allied health team to educate new staff members about clients’ needs.
Organising Training and Mentorship – Scheduling on-the-job training and buddy shifts for the third week of employment.
Following the initial establishment phase the team at Independence Care will meet with you to review your experience, and obtain feedback about your care to make necessary adjustments to your care plan.
If you have any questions regarding transferring your care please feel welcome to contact us through phone or email